Reviews for Ascent North

Posted On: 5/20/2020

Maintence (Juan Carlos0

excellent service, smart, good work, thanks
By: Gerald Huwalt     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Gerald, Thank you so much for the kind review! We are happy to see you are enjoying your experience at Ascent North. We hope you and your family are staying safe during this difficult time. Best Regards, The Ascent North Team

Posted On: 5/13/2020

I love my place

I just want to say again how happy I am to be here. I love my apartment. I am grateful to be here, The parking spots are a little tight for my big ol Lucy (infinity SUV), so that's always fun. I have not been able to go to the dog park or the gym yet due to COVID, but I know that once we do it will be great as well. Bruce and I are very happy and all settled in. He loves his yard, but still demands he do his business outside of our yard. ( we pick up) Great Job Ascent North team.
By: Sonja Nieves     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Sonja, Thank you so much for taking the time to leave us a review. We are happy to hear you have been enjoying your time with us at Ascent North. We hope you and your family have stayed safe during this difficult time! Best Regards, The Ascent North Team

Posted On: 5/6/2020

Awesome Tour

Today I Toured a 3 bdrm unit along with the community. I love the property and it has various options to work with in regards to floor plans and scenery. I usually do not wrote reviews however the gentleman that assisted me today , Wendell Rainey was exceptional. He not only gave a great tour of the community. He was very knowledgeable and made pointers of decor idea. Although I have some time on my current lease to.finish, I am definently going to lease once my lease expires. Thank you for assisting me in my future residents!
By: Shante Wright     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Shante, Thank you for taking the time to leave us a review! We are happy to see you had a positive experience with our community. We hope you and your family are staying safe during these difficult times._ The Ascent North Team

Posted On: 7/5/2019

Thank you

A big Thank You to Melissa and Michaela for your sincere kindness in volunteering help in getting anything I may have needed while recovering from surgery. Your joyful welcome each time I come through the doors always touched my heart and made me glad I lived here. Melissa and her staff are always more than willing to help with any issue I have ever had. They are greatly appreciated in all that they do. I’ve lived here 3 years.
By: Linda     Verified Resident
Source: Property Site Read Property Manager's Response

Hello Linda, On behalf of myself and the team, we are so happy that you are enjoying your experience with us at The Ascent North Apartments. It has been a pleasure serving you and we look forward to providing you with more great service in the future! Best regards, The Ascent North Apartments Team

Posted On: 4/17/2019

Getting out of hand

Never heard of paying to get your own mail at a place you pay rent to!!!
By: Markeya Moore     Verified Resident
Source: Property Site Read Property Manager's Response

Markeya, thank you so much for offering your feedback. We do apologize for the confusion, but the one-time fee is for the Luxer One software. This fee gives you 24-7 access, tracking capabilities, and security for your packages. We do not charge a fee to our residents to use the package lockers. If you would like to discuss your concerns further, please feel free to drop into the office and we will be glad to help out. Sincerely, Community Management

Posted On: 3/29/2019

A fellow resident.

I have lived here for over 14 years. We have had owners/managers that have been good but we have also experienced some problems over the years. Fortunately many of those problems are in the past. But all in all I have stayed this long because I love me apartment and the location. It is the nature of people to complain about each little thing, but I don't feel they are looking at the whole picture. I can honestly say that our current manager is trying harder and being much more effective than most in the past. There is still much to be done, but it can't all happen overnight. As for some of the trash and parking issues this is just as much the fault of some inconsiderate residents as it is that of the staff. We are a large community and as with any large or small "family" we need to consider the needs and feelings of others. I know that if you keep a positive attitude you too will love living at Ascent North.
By: Jane Hudson     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Jane, On behalf of myself and the team, we are so happy that you are enjoying your more recent experience with us at Ascent North Apartments. It has been a pleasure serving you and we look forward to providing you with more great service in the future! Best regards, The Ascent North Team

Overall Rating

4.5 out of 5 stars

Ratings By Category

Maintenance
5 out of 5 stars
Parking
3.5 out of 5 stars
Staff
5 out of 5 stars
Value
4 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars
Amenities
4.5 out of 5 stars
 

RESIDENT & CUSTOMER VIRTUAL SUPPORT

Our office is currently closed to the public but our customer care options are open to support you! We are excited to help you find your new home through our virtual & self-guided tour options. We are available to answer all of your questions & to walk you through our current apartment home options, great pricing, & to guide you through our online application process. Do you need to submit a maintenance request? Submitting your maintenance request can be completed online through your resident portal login. We are here to help and support our residents (both current & future) during this time. Please don’t hesitate to call us at (512) 491-9400 or email us at [email protected]

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